Often, an organization is able to produce exercisable results by bringing a problem solving team together for a relatively long period of time. On such workshops, an external facilitator is frequently and effectively used, who can participate as moderator only, or both as moderator and as professional consultant.

The consultant, who may or may not be an expert on the topic in question, will facilitate the process as an unbiased viewer with a fresh point of view. His/her opinion will not be guided or constrained by company prejudices and old thinking habits. His/her approach can inspire the release of the other team members’ thoughts and creative energy.

As moderator, our consultant can help in the technical implementation of the workshop itself, as well as increase the effectiveness of the team by keeping the conversation continuously productive with various methods and tools, as appropriate to the situation and the phase the group is in. S/he can increase cohesion in small groups, fine-tune team-member collaboration, and guide the group through fruitless debates and periods.

As external moderators or consultants, we provide support in the following areas:

• strategic planning
• visioning, mission development
• management of change
• problem definition and problem solving
• appraisal systems development
• appraisal and development of skills training systems